This is the part of the business that many business owners find difficult to develop. Often the owner of a business is best at bringing the client to the door or through the door and not necessarily good at ensuring the delivery of the product or service is a smooth, seamless transaction where the client walks away raving about the experience. There are many strategies to enhance and systemise the backend systems of you business.

• Creation of systems and procedures
• Using virtual assistants for administration and accounting
• Software integration that assists you automate your work flows
• Personal/team organizational tools to help you structure your time